FAQs

  • Yes! Please contact us to configure a custom quote to meet your needs.

  • Absolutely. We can provide any file type for any occasion, online or offline. For more information and other frequently asked question give us a call at 210-500-0301

  • In general we provide our clients with 2 opportunities to make comments and changes on the finished video. However we do understand that some circumstances require unforeseen changes to be made and we will be glad to discuss this on a case by case basis. Changes that are requested after the included revisions may incur additional expense. We will always discuss these costs with you beforehand to ensure it is approved.

  • Black Sky Media co will partner with you on script writing as part of our pre-production process. We do ask that our clients be prepared to provide us with as much content and information as possible so we can best learn about your business and the goals you wish to achieve.

  • Once an invoice has been paid, we generally do not offer any refunds unless otherwise noted.